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Third Party Balances Report Error - The Supplier You Have Entered Already Exists as a Customer with a Different Taxpayer ID (Doc ID 1616762.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to run Third Party Balances Report and receiving the following error:

Customer XXXXX: Master third party record exists with the same third party name but has different third party information.

Steps to Reproduce:
Responsibility: Oracle Receivables - Colombia localization
Navigation:  Other > Requests > Run
Run the Third Party Balances Report

The problem is that when creating the legal entity, it was created without the validation digit.
This error is causing the issue in AP and AR.
The error persists after adding the validation digit manually to the LE.

Not able to correctly generate the magnetic media which is essential to the Colombian treasury.

Responsibility: Oracle Payables
Navigation:  Suppliers > Enter
Query a supplier
Update the supplier
The following error occurs:

The supplier you have entered already exists as a customer with a different Taxpayer ID or Primary ID Type.

This affects the generation of magnetic media for the Colombian treasury and modification of data in the Supplier / Customer of legal entity, as well as the thirds report to generate reports in General Ledger.

Cause

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In this Document
Symptoms
Cause
Solution
 Fixed Files
 Solution Steps
References


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