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ORA-00600: Internal Error Code Argument: 13009, [5000], [...] in package OKC_TERMINATE_PVT procedure terminate_cle While Attempting to Terminate Service Contract Line (Doc ID 1617194.1)

Last updated on DECEMBER 04, 2020

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When trying to Terminate a Service Contract line, the following error is encountered.

Error

ORA-00600: internal error code argument: 13009, [5000], [1], [17],[1], [], [], [], [], [], [], [], [] in package OKC_TERMINATE_PVT procedure terminate_cle

Steps to Reproduce

1. Using a Service Contract Manager responsibility, navigate to the LaunchPad.
2. Query an Active Service Contract, select a line and attempt to Terminate it.
3. Observe the ORA-00600 error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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