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System Allows Adding Ship Set Added To Line Items Even If Some Lines Are Picked With Same Set (Doc ID 1617277.1)

Last updated on AUGUST 30, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, All Instances

When attempting to include Picked and Non Picked Lines on the same Ship Set,
the following error occurs.

ERROR
-----------------------
You are not allowed to update Schedule Arrival Date because:
Line has been pick confirmed/staged.

You are not allowed to update Schedule Ship Date because:
Line has been pick confirmed/staged.

Failed to insert the line into the set. The line could not be scheduled on the set attributes and could not schedule the whole set on some alternative date.

But after clicking on the Continue button , all the Lines are included in the same Ship Set.

Expect that the Ship Set should NOT be retained.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Sales Order Form
3. Query for an Order that has both Picked and Backordered Lines
4. Enter the same Ship Set on all the Lines and save
5. See the Processing Constraints failure message and click on Continue
6. See the Ship Set is saved on the Lines

Cause

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In this Document
Symptoms
Cause
Solution
References


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