Interface Trip Stop Fails With Error 'Price Was Not Found On Price List'
(Doc ID 1617549.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Advanced Pricing - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 and later
Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to interface deliveries for a specific item, the following error occurrs
1. Price was not found on price list <price list name> for this item <item name>
2. Warning: Cannot retrieve price list from bill-to site information IC or from customer with customer number &CUST_NO and customer name <Customer Name>
Action: Please use Define Customer form to enter the price list information for the customer
The issue can be reproduced at will with the following steps:
2 Run interface trip stop for the problematic delivery
3. ITS completes with warning
4. Review the OM Order Information report, see the errors under MTL_TRANSACTIONS_INTERFACE
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