Setup Steps For Supplier Nonconformance (Doc ID 1618044.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quality - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

As per existing documentation, the following is the sequence of steps for processing Supplier Nonconformance:

Pre-requisite Setup
S1) Supplier nonconformance collection plan is copied
S2) Nonconformance Master Plan is copied
S3) The action details of the Supplier nonconformance plan are modified to point to the correct nonconformance master plan
s4) Associate the Supplier nonconformance plan with Self Service Shipments transaction in the collection plan definition with any collection triggers that might be applicable

  Q1) Does this mean that for the Supplier nonconformance plan, in the Transaction, we need to mention 'Self Service Shipments'?
  Q2) Is 'Self Service Shipments' a valid value for Transactions or any other value to be used to make this association?


Execution Steps
E1) Supplier identifies a nonconformance (physical verification) regarding a material to be shipped
E2) Within Oracle iSupplier portal, the supplier selects the Shipments tab and then selects Quality region
E3) Query the corresponding PO for the nonconforming material to be shipped
E4) Select the link within the Quality Plans column, within the Quality Shipments Results table
E5) Choose the pen icon within the Enter Quality Results column. Select the Supplier Nonconformance collection plan that was copied during setup
E6) The supplier enters the details. This information is dynamically propagated to the Nonconformance Master plan, and a notification is sent to the e-mail address specified while entering the collection plan result. The e-mail address is internal person like buyer

Now,
Q3) Does the supplier still go ahead, ship the material and process the ASN?

If YES for (Q3), then:
Q4) Is it correct that the Buying Organization will have to go through the Receiving of the nonconforming material, Segregating it (Segregation Plan) and perform the Disposition process (Disposition Plan) wherein the Buying organization does a RTV (Return to Vendor)?
Q5) How can a RTV be triggered because that is not a seeded action available?
Q6) Is a CAR plan (executed by the Buying Organization) at all relevant here because the nonconformance is within the supplier process?


 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms