How to Avoid Creating Orphan Bank Accounts and the 'External Bank account already exists' Error
(Doc ID 1618081.1)
Last updated on DECEMBER 05, 2019
Applies to:
Oracle Payments - Version 12.1.3 and laterInformation in this document applies to any platform.
Goal
I am seeing the 'External Bank account already exists' error occurring for many customer accounts when trying to assign bank accounts. I have followed the guidance in note 1130404.1 and deployed the suggested patches. I have also deployed the datafix from note 1370214.1, but the number of orphan bank accounts created are increasing. How can we stop this occurring ?
Solution
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In this Document
Goal |
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