How to Avoid Creating Orphan Bank Accounts and the 'External Bank account already exists' Error
Last updated on FEBRUARY 05, 2018
Applies to:Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
I am seeing the 'External Bank account already exists' error occurring for many customer accounts when trying to assign bank accounts. I have followed the guidance in note 1130404.1 and deployed the suggested patches. I have also deployed the datafix from note 1370214.1, but the number of orphan bank accounts created are increasing. How can we stop this occurring ?
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