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How to Avoid Creating Orphan Bank Accounts and the 'External Bank account already exists' Error (Doc ID 1618081.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.


I am seeing the 'External Bank account already exists' error occurring for many customer accounts when trying to assign bank accounts.  I have followed the guidance in note 1130404.1 and deployed the suggested patches. I have also deployed the datafix from note 1370214.1, but the number of orphan bank accounts created are increasing.  How can we stop this occurring ?




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