iStore User Registration Fails with Error "IBE_ERR_UM_INVALID_CUST_CLASS" when implementing Signon Custom Password
(Doc ID 1618344.1)
Last updated on JULY 11, 2022
Applies to:
Oracle iStore - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On Test: 12.1.3 version, User Registration
Unable to create iStore user on any Instance with profile Signon Password Custom set to use custom password policy as per Doc ID 362663.1 - How to Implement Signon Password Custom Profile Option in EBS 11i / R12?.
Trying to register a new iStore business user (B2B) choosing the registration option 'Register as a user of an existing company" results in the following error message on the page -
ERROR
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IBE_ERR_UM_INVALID_CUST_CLASS
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to iStore homepage
2. Choose Register link
3. Choose option 'Register as a user of an existing company"
4. Enter required fields and choose Submit button
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |