Calculating taxes using Vertex Q Series and Receive Error - ZX_TDS_UTILITIES_PKG.get_tax_rate_info(+)tax_rate_id = -6502: ORA-06502: PL/SQL: Numeric Or Value (Doc ID 1618541.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Oracle Applications Tax Module

Calculating taxes using Vertex Q Series and receive the following error:

ZX_TDS_UTILITIES_PKG.get_tax_rate_info(+)tax_rate_id = -6502: ORA-06502: PL/SQL: numeric or value

ZX_TDS_UTILITIES_PKG.get_tax_rate_info(+)tax_rate_id =
-6502: ORA-06502: PL/SQL: numeric or value error: NULL index table key value
ZX_TDS_UTILITIES_PKG.get_tax_rate_info(-)

ARP_ETAX_SERVICES_PKG.Calculate_tax(-)
An unexpected error has occurred. Please contact your system administrator.
 

EXPECTED BEHAVIOR
-----------------------
Expect tax to calculate without error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create an AR invoice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot tax correctly

Cause

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