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Please Enter an Email Address That Has The Correct Format <EMAIL@DOMAIN> (Doc ID 1618681.1)

Last updated on APRIL 03, 2025

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to add multiple email addresses to the supplier site, the following error occurs.

ERROR
-----------------------
 "Please enter email address that has correct format"


STEPS
-----------------------
The issue can be reproduced at will with the following steps when attempting to add multiple emails

1. Navigate to Contact Directory
2. Specify comma separated email addresses <EMAIL1@DOMAIN, EMAIL2@DOMAIN> or semicolon separated email addresses <EMAIL1@DOMAIN; EMAIL2@DOMAIN> 

the error is shown


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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