My Oracle Support Banner

Error When Clock In/Job On In Manufacturing Execution System (Doc ID 1618845.1)

Last updated on OCTOBER 04, 2018

Applies to:

Oracle MES for Discrete Manufacturing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3, under MES Workstation responsibility:

When attempting to to perform Job On action for a specific job and operation, the following error occurs:

ERROR
-----------------------
Multiple matches found for this badge number. Ensure that the resource instance and the employee are unique for the organization.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to MES Workstation and search for a job
2. Select an operation of the job and to do Job On

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter required details for the job.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.