Error When Clock In/Job On In Manufacturing Execution System

(Doc ID 1618845.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle MES for Discrete Manufacturing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3, under MES Workstation responsibility:

When attempting to to perform Job On action for a specific job and operation, the following error occurs:

ERROR
-----------------------
Multiple matches found for this badge number. Ensure that the resource instance and the employee are unique for the organization.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to MES Workstation and search for a job
2. Select an operation of the job and to do Job On

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter required details for the job.

Cause

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