Generate PDF Report in Timecard Status Dashboard org.xml.sax.SAXParseException: XML-20201: (Fatal Error) (Doc ID 1618933.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.
**Checked Currency 07-DEC-2015**

Symptoms

On : 12.1 HRMS RUP 6 version, Dashboards

When attempting to Clicking Generate PDF Report in Timecard Status Dashboard shows java exception for few users
whose name or organization name has "&"  as one of the character.  For instance Research & Development

the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: oracle.apps.xdo.XDOException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.hxc.selfservice.approval.webui.TcDashboardSummaryCO.processFormRequest(TcDashboardSummaryCO.java:224)
...
Caused by: org.xml.sax.SAXParseException: : XML-20201: (Fatal Error) Expected name instead of

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Manager Self Service responsibility
2. Timecard Status Dashboard
3. Enter search details. Make sure there is some employee returned through search whose organization name has & as one of the character.
4. Click on Generate PDF report and the error appears.





Cause

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