E-Business Tax: Credit Transactions Function is Not Crediting Tax From Original Transaction (Doc ID 1619142.1)

Last updated on FEBRUARY 15, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

Credit Transactions function is not Crediting Tax from the original Transaction.

After the upgrade to R12, the Credit Transactions process in AR is not Crediting the Tax for any transaction that was created prior to the upgrade.
You select the Credit Balance and it appears that both the line and tax amounts will be credited, but once the transaction is saved, the form shows that only that Line amount is being credited.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transactions > Credit Transactions
Enter line and tax amount and Save>
The tax disappears

Cause

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