Depot Repair Logistics Line Error 'Error raise from calling OE_ORDER_PUB.Process_line API' (Doc ID 1619276.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
****Checked currency on 01-MAR-2017 ****

Symptoms

On 12.1.3 - Logistics Management:

When attempting to create Logistic lines or attempting to interface to OM, an error occurs.

Error:

Message(s) from Order Management:
Error raise from calling OE_ORDER_PUB.Process_line API

Steps:

The issue can be reproduced at will from the front end and using the API:

(R) Depot Repair
(N) Repair Orders > Logistics Tab

1. Create Repair Order
2. Create Logistics Lines
3. Interface Logistics Lines to OM (automatically)
 - Based on the repair type set-up for Repair and Return WIP, the transaction lines under the Logistics tab are not getting defaulted.
 - When manually entered, a series of error messages are generated.

- or -

1. Create Depot Order ( Using CSD_REPAIRS_PUB.create_repair_order )
2. Create logistic lines ( CSD_LOGISTICS_PUB.CREATE_LOGISTICS_LINE )
3. Interface logistics lines to already existing OM order ( CSD_LOGISTICS_PUB.UPDATE_LOGISTICS_LINE )

* Note:
  Use 'Add to Order' field in this API to add logistics lines to already created OM order header.

Cause

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