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Transaction Workbench: Customer Contacts Do Not Default Onto AR Invoice In R12 (Doc ID 1619294.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


In 11i, contacts assigned at the customer level and customer account site level defaulted onto the Contact field in the Bill-To adress for manually entered invoice in Receivables.
In R12, the same contacts do not default onto the invoice.

The workaround is to update the customer before entering the invoice and setting a role of 'Bill-to' on the contact that should appear on the invoice.


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