BI Publisher Job Errors intermittently With Error FAILED_TO_ACCESS_TRIGGER_DATA_MODEL (Doc ID 1619312.1)

Last updated on FEBRUARY 03, 2014

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.0 to 11.1.1.7.0 [Release 11.1]
Information in this document applies to any platform.

Symptoms

On: 11.1.1.7.0 version, Enterprise Scheduler,
when attempting to Scheduled jobs, some jobs fail intermittently with
the following error:

::FAILED_TO_ACCESS_TRIGGER_DATA_MODEL::[INSTANCE_ID=peregrinebi.psemi.com.1371997381984] [JOB_ID=17451]::
null::
java.lang.NullPointerException
at oracle.xdo.servlet.resources.catalog.CatalogServiceUtil.toCatalogServicePath(CatalogServiceUtil.java:192)
at oracle.xdo.servlet.ReportRepository.getDataModel(ReportRepository.java:393)
at oracle.xdo.servlet.ReportRepository.getReportModel(ReportRepository.java:324)
at oracle.xdo.servlet.ReportRepository.getDataModelFromCache(ReportRepository.java



The issue can be reproduced at will with the following steps:
1. Schedule a job.

The issue has the following business impact:
Due to this issue, users cannot schedule jobs with quick frequencies.

Cause

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