Transactions Workbench: Changing Customer on Transaction Header After Deleting Invoice Line Error - This Action Has Been Blocked to Avoid Inaccurate Accounting Entries
(Doc ID 1619926.1)
Last updated on APRIL 04, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to change a Customer on the Transaction Header after deleting the invoice line and receive the following error:
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services.
Steps to Reproduce:
Navigation: Transactions > Transactions
Create an invoice with a line
Before completing the invoice, you decide it is the wrong customer
Delete the line and save.
Go back to Transaction Header
Change the Customer Number and save it.
NOTE: If the same steps are performed WITHOUT saving in between (after deleting the line), it does not give the error.
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