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"Unit Of Measure EA Not Defined On Price List For Item In This Store" Error on Direct Item Entry (Doc ID 1620180.1)

Last updated on OCTOBER 01, 2017

Applies to:

Oracle iStore - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On Test and Prod :  12.0.6/12.1.3 Direct Item Entry

ACTUAL BEHAVIOR  
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When an invalid item was added along with valid items, iStore returns error "Unit of Measure not defined on price list for item in this store" for valid ones also.
Invalid item is web-orderable, web-published and exists in a section of the minisite but it's price for the default UOM = Ea does not exist in any price list.

EXPECTED BEHAVIOR
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iStore should display error only for invalid items.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login as B2B user
2. Carts > Direct Item Entry
3. Enter a valid item
4. Enter invalid item
5. Select both and press "Add to Cart"
6. See, the error is displayed for both lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is misleading and customers think all items are bad.

Cause

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