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Unable To Enter Time In Timekeeper Responsibility (Doc ID 1620413.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

12.1.3 version, Timekeeper Entry

After applying R12.HR_PF.B.delta.6 (Patch 16000686), Timekeeper form errors when trying to save time entered.

ERROR
-----------------------
ORA-06502: PL/SQL: numeric or value error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Timekeeper
2. Super Timekeeper – US
3. Timekeeper Entry
Find form
Group Name: All Employees and CWK
Recurring Period: Weekly - Starts Saturday
Period: 25-JAN-2014 - 31-JAN-2014
Click Find
Enter Project, Tasks, Type, enter 40 hours
Save timecard
Error message: ORA-06502: PL/SQL: numeric or value error
When you attempt to exit the form, you are asked to save the data, but the error message displays – preventing saving the entered time detail.

Resulting in you having to exit the form without saving data.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users on Development/Test/Production cannot save time in Timekeeper.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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