RMA Calculates Tax as a Positive Value Instead of Negative Value. (Doc ID 1620464.1)

Last updated on JULY 07, 2017

Applies to:

Oracle E-Business Tax - Version 12.2.1 to 12.2 [Release 12.2]
Oracle Order Management - Version 12.2.1 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR

When creating an RMA, the tax is positive and the total is incorrectly calculated.


EXPECTED BEHAVIOR

We would have expected for the tax amount to reflect a negative value - negative sign. AR displays the negative value.

STEPS

The issue can be reproduced at will with the following steps:
Order Management (OM) -> Copy order to RMA -> see a positive tax amount rather than a negative tax amount.


Cause

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