RMA Calculates Tax as a Positive Value Instead of Negative Value.
(Doc ID 1620464.1)
Last updated on JULY 06, 2020
Applies to:Oracle E-Business Tax - Version 12.2.1 to 12.2 [Release 12.2]
Oracle Order Management - Version 12.2.1 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
When creating an RMA, the tax is positive and the total is incorrectly calculated.
We would have expected for the tax amount to reflect a negative value - negative sign. AR displays the negative value.
The issue can be reproduced at will with the following steps:
Order Management (OM) -> Copy order to RMA -> see a positive tax amount rather than a negative tax amount.
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