RMA Calculates Tax as a Positive Value Instead of Negative Value.
Last updated on JULY 07, 2017
Applies to:Oracle E-Business Tax - Version 12.2.1 to 12.2 [Release 12.2]
Oracle Order Management - Version 12.2.1 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
When creating an RMA, the tax is positive and the total is incorrectly calculated.
We would have expected for the tax amount to reflect a negative value - negative sign. AR displays the negative value.
The issue can be reproduced at will with the following steps:
Order Management (OM) -> Copy order to RMA -> see a positive tax amount rather than a negative tax amount.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms