My Oracle Support Banner

Receipts Workbench: Unable To Do Write-off Even Though the Amount is Within the Setup & Approval Limits (Doc ID 1620536.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Receivables - Version and later
Information in this document applies to any platform.


Attempting to create a Receipt Write Off and the system fails for the Cross Currency Receipts, when the open Functional Currency Amount is within the Receipt Write-Off Limit defined in System Options and the Entered Currency Amount is greater than the Receipt Write-Off Limit defined in System Options.

The Automatic Receipt Write-off Program (ARWRTCON) completes with the following error:

The total write-off amount must fall within the receipt write-off limits range system option.

Steps to Reproduce:

  1. Create Cross Currency Receipt
    For Example:  Entered amount = 178,536.00 (larger than min/max below)
                         Functional Amount = 2,280.44 (within min/max below)

  2. Define system option min and max amount as -30,000 and 30,000

  3. Receipt write off approval limit is defined as -50,000 and 50,000

  4. Now create write off and error is encountered




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.