Receipts Workbench: Unable To Do Write-off Even Though the Amount is Within the Setup & Approval Limits (Doc ID 1620536.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a Receipt Write Off and the system fails for the Cross Currency Receipts, when the open Functional Currency Amount is within the Receipt Write-Off Limit defined in System Options and the Entered Currency Amount is greater than the Receipt Write-Off Limit defined in System Options.

The Automatic Receipt Write-off Program (ARWRTCON) completes with the following error:

The total write-off amount must fall within the receipt write-off limits range system option.

Steps to Reproduce:

  1. Create Cross Currency Receipt
    For Example:  Entered amount = 178,536.00 (larger than min/max below)
                         Functional Amount = 2,280.44 (within min/max below)

  2. Define system option min and max amount as -30,000 and 30,000

  3. Receipt write off approval limit is defined as -50,000 and 50,000

  4. Now create write off and error is encountered

Cause

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