Receipts Workbench: Unable To Do Write-off Even Though the Amount is Within the Setup & Approval Limits
Last updated on FEBRUARY 08, 2017
Applies to:Oracle Receivables - Version 184.108.40.206 and later
Information in this document applies to any platform.
Attempting to create a Receipt Write Off and the system fails for the Cross Currency Receipts, when the open Functional Currency Amount is within the Receipt Write-Off Limit defined in System Options and the Entered Currency Amount is greater than the Receipt Write-Off Limit defined in System Options.
The Automatic Receipt Write-off Program (ARWRTCON) completes with the following error:
The total write-off amount must fall within the receipt write-off limits range system option.
Steps to Reproduce:
- Create Cross Currency Receipt
For Example: Entered amount = 178,536.00 (larger than min/max below)
Functional Amount = 2,280.44 (within min/max below)
- Define system option min and max amount as -30,000 and 30,000
- Receipt write off approval limit is defined as -50,000 and 50,000
- Now create write off and error is encountered
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