Self-Service > Benefits (SSBEN) Tips are Missing Throughout the Page (Doc ID 1621540.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 12.1.3, "tip" details no longer display for annual cost and coverage in Self-Service > Benefits.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Upgrade instance to 12.1.3.
2. Go to responsibility Employee Self-Service.
3. Select the Benefits function.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms