Claim Automatically Closed Without Approval. On Approval Request Claim Goes Straight to Pending Close. (Doc ID 1621769.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Trade Management - Version 12.1.3.1 and later
Information in this document applies to any platform.

Symptoms

Channel Revenue Management Claim automatically closed without approval. 

User clicks request approval and the claim status goes directly to pending close.



Cause

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