New Modifiers Are Adding The Get Item At $0 Zero Price Regardless Of The List Price We Specify (Doc ID 1621922.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Modifiers Setup only

ACTUAL BEHAVIOR
---------------

Customer applied <Patch 17671627>:R12.QP.B, and that did fix error when trying to "get price" for add items:

FRM-40105: Unable to resolve reference to item PRICING_ATTR_GET.SERVICE_DURATION

However, when the item is added it is added at $0 (regardless of the price you've selected in get price).
If you go back into the modifier and re-select the price it seems to take the price and price correctly.

Summary- existing modifiers seem to be working fine, even after updating the add item.
New modifiers are back to adding the add item at $0 regardless of the price we specify.

EXPECTED BEHAVIOR
-----------------------
Expect new modifiers to have specified price, not $0.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User / Pricing Manager
2. Navigate: pricing > Modifiers > Modifier Details
3. Create a promotion goods modifier
4. click on define details button
5. enter get product(s)

 form shortname: QPXPRMLS


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save the correct price on a new modifier when first entered.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms