Receipts Workbench: Failed Settlement Leaves Receipts In Remitted Status and the Receipts in Error Are Not Showing in the Correct Funds Transfer Errors Screen (Doc ID 1622015.1)

Last updated on AUGUST 11, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After applying the Payments rollup <Patch 17167654> and the Receivables rollup <Patch 17071824>, there is an issue with correcting automatic receipt/credit card errors.
The Automatic Receipt Errors are not showing up in the "Correct Funds Transfer Errors" form, after IBY/AR patches.

None of the receipts in error are showing in the Correct Funds Transfer Errors Screen so they cannot be corrected.

These can be viewed in Funds Capture Process Manager in Oracle Payments.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Receipts > Correct Funds Transfer Errors
Search for Receipts, such as search by date range and none are found

<Note 1262649.1> Failed Settlement Leaves Receipts In Remitted Status has already been reviewed and you are on higher versions of files listed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms