Notification Errs With HXC_LOCK_PARAM_RULE_10 After Deleting a Not Yet Approved Timecard

(Doc ID 1622398.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.


When opening the notification of a submitted then deleted timecard (not approved yet), getting the following error:

Message not found. Application: HXC, Message Name: HXC_LOCK_PARAM_RULE_10. Tokens:
Workflow shows the following error:
ORA-20001: System Error: Procedure hxc_approval_wf_helper.Prepare Notifications at Step 10
Cause: The procedure hxc_approval_wf_helper.Prepare Notifications has created an error at Step 10.
Action: Contact your system administrator quoting the procedure hxc_approval_wf_helper.Prepare Notifications and Step 10

Steps to reproduce
Submit a Timecard
Run the workflow
Delete the timecard
Open the notification received by Approver


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