Error Handler Not Done on Failing Shipment Action: "BULK PLAN SELL-SIDE SHIPMENT" (Doc ID 1622740.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.0 to 6.3.4 [Release 6 to 6.3]
Information in this document applies to any platform.

Symptoms

Customer has an SHIPMENT agent with the agent action "BULK PLAN SELL-SIDE SHIPMENT" that is intended to create the sell shipment. If the sell shipment creation fails (expectedly, such as no rates), the Error Handler is NOT invoked and no message is sent to the contact.

In contrast, if a similar ORDER RELEASE agent is configured with the action "BUILD SHIPMENT", and also fails (expectedly), the Error Handler IS invoked.

Cause

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