Receipts Workbench: Journal Line Drilldown for Journal Line from AR Opens Blank Screen (Doc ID 1622744.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Journal Line (from AR subledger) doesn't pull information from Line Drilldown

You have a Journal Batch created from AR Subledger.
When you choose a line, the 'Line Drilldown' button is enabled and it opens the Receivables Receipt Accounting screen, but no data exists in this window.

Need to know the SubLedger Transaction Details for this Journal Entry line.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms