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Customer Form Issue: Automatic Matching Rule Set Defaults Value AutoRuleSet-1 (Doc ID 1622745.1)

Last updated on AUGUST 22, 2018

Applies to:

Oracle Receivables - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Attempting to update the customer data in Customer page on the site profile tab.  The Automatic Matching Rule Set field defaults to AutoRuleSet-1 and cannot be removed.

When you attempt to NULL the field and save, the following error is received:

Error - Automatic Matching Ruleset is invalid -> Select a valid value.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers > Query customer
Go To:  Site Details
Click on Profile
Automatic Automatic Matching Rule Set Defaults Value is NULL
Make any type of change
Automatic Matching Rule Set Defaults Value AutoRuleSet-1
Click Apply
Error occurs

Changes

You applied <Patch 7660309>, which introduced a new field, AUTOMATIC MATCHING RULE Set, on the Customer Account profile tab in AR standard customers.
This field is used for a new Receipts function of AUTOMATIC MATCHING RULE Set

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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