Can Profile "Service: Default Parent Information" be used to Turn Off Parent Information in Assigned Parts? (Doc ID 1623773.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

User does not want a parent child relationship setup when debrief an IB serialized item on the debrief.

Have try to set the profile option "Service: Default Parent Information" to 'Do Not Default' but when enter the item or use the Assign Parts Button, it is still defaults the Parent Instance from the Service Request Header

Can this profile "Service: Default Parent Information" be used to turn off parent information default in FS Debrief?
 

Solution

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