HTTP 500 - Internal Server Error Loading Scheduler Servlet (Doc ID 1624023.1)

Last updated on DECEMBER 12, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.4.2 to 10.1.3.4.2 [Release 10.1]
Information in this document applies to any platform.

Symptoms

On BI Publisher Enterprise 10.1.3.4.2 version: Scheduler, when attempting to schedule a report, the following error occurs:

500 Internal Server Error
  Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details.


The Application log shows:

14/02/11 12:14:00.527 xmlpserver: Servlet error
java.lang.NullPointerException
14/02/11 12:14:01.747 xmlpserver: Broken pipe


Due to this issue, users cannot scheduled reports. The issue is intermittent.

Changes

 

Cause

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