My Oracle Support Banner

Statement Print Issue: Draft Statement is Showing Blank Information for Some Customer Accounts (Doc ID 1624052.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to print a Draft Statement cycle and find that some customers that have an outstanding balance are not appearing on the statement. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.