Similar Models Behave Differently With Respect To Components Showing On The Sales Order Lines (Doc ID 1624272.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Bills of Material - Version 11.5.10.2 and later
Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

There are two models of similar configuration.

When we book the order, for one Model (MODEL-AB-XX), an included item is selected automatically and this is happening as expected.
For another Model (MODEL-CD-YY), 4 sub components are populated automatically which is not expected.
Need to know why 'MODEL-CD-YY' doesn't work as expected.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms