R12: AP: Prepayment Application Failed with APP-SQLAP-10000: The system could not determine occurred in Apply_Prepay_Line (Doc ID 1624539.1)

Last updated on OCTOBER 26, 2015

Applies to:

Oracle Payables - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.4 version, Invoices Prepayment Issues

When attempting to apply a prepayment invoice to a standard invoice, the process fails when user clicks on the 'Apply/Unapply' button.

 
Detail step
---------------
(a) Log in Payables responsibility
(b) Navigate to Invoice > Entry > Invoice,search and open a standard invoice,
(c) Click Action Button,choose apply prepayment
(d) Check prepayment invoice and click Button 'Apply/Unapply',then error out.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply the prepayment to standard invoice.

Cause

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