TeleService: Invalid CS Libraries after applying Dec 2013 / Jan 2014 patches: CSSRTSK.pll, CSSRISR.pll (and Also JTFAMASR.pll)
(Doc ID 1624733.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Territory Management - Version 12.1.3 to 12.1.3 [Release 12.1]Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Symptoms
On 12.1.3 -
Patch: 17879996 - Oracle Field Service Debrief, Portal, Wireless Recommended Patch Collection (Dec. 2013) is throwing the following warning:
The following Oracle Forms objects did not generate successfully:
au resource CSSRTSK.pll
au resource CSSRISR.pll
au resource JTFAMASR.pll
ERROR
-----------
* For CSSRTSK.pll:
Closing library CSSRTSK...
Compilation errors on SR_TASK_AM:
PL/SQL ERROR 302 at line 198, column 36
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 198, column 2
Statement ignored
PL/SQL ERROR 302 at line 540, column 39
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 540, column 5
Statement ignored
PL/SQL ERROR 302 at line 776, column 38
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 776, column 4
Statement ignored
* For CSSRISR.pll:
Closing library CSSRISR...
Compilation errors on INC_TRACKING_AM:
PL/SQL ERROR 302 at line 806, column 33
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 806, column 4
Statement ignored
PL/SQL ERROR 302 at line 1113, column 34
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 1113, column 5
Statement ignored
Changes
- Applied consolidated Service Patch:17855988:R12.CS.B - 12.1.3:BUG FIXES FOR CS:JAN'14 RUP
- Applied consolidated Field Service Patch: 17879996:R12.CSF.B (December 2013).
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |