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TeleService: Invalid CS Libraries after applying Dec 2013 / Jan 2014 patches: CSSRTSK.pll, CSSRISR.pll (and Also JTFAMASR.pll) (Doc ID 1624733.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Territory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On 12.1.3 -

Patch: 17879996 - Oracle Field Service Debrief, Portal, Wireless Recommended Patch Collection (Dec. 2013) is throwing the following warning:

The following Oracle Forms objects did not generate successfully:

au      resource        CSSRTSK.pll
au      resource        CSSRISR.pll
au      resource        JTFAMASR.pll

ERROR
-----------
* For CSSRTSK.pll:

Closing library CSSRTSK...
Compilation errors on SR_TASK_AM:
PL/SQL ERROR 302 at line 198, column 36
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 198, column 2
Statement ignored
PL/SQL ERROR 302 at line 540, column 39
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 540, column 5
Statement ignored
PL/SQL ERROR 302 at line 776, column 38
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 776, column 4
Statement ignored

* For CSSRISR.pll:

Closing library CSSRISR...
Compilation errors on INC_TRACKING_AM:
PL/SQL ERROR 302 at line 806, column 33
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 806, column 4
Statement ignored
PL/SQL ERROR 302 at line 1113, column 34
component 'SQUAL_NUM60' must be declared
PL/SQL ERROR 0 at line 1113, column 5
Statement ignored

Changes

- Applied consolidated Service Patch:17855988:R12.CS.B - 12.1.3:BUG FIXES FOR CS:JAN'14 RUP
- Applied consolidated Field Service Patch: 17879996:R12.CSF.B (December 2013).

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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