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Unable To Calculate Price Due to Error in Pricing Routine: QP_Process_Other_Benefits.Process_PRG (Doc ID 1624750.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Order Management - Version and later
Oracle Advanced Pricing - Version 11.5.10 and later
Information in this document applies to any platform.
OEXOEORD - Sales Order Form
Order Import
Buy One Get One


On : 12.0.0 version, Pricing, Discounting & Charges

When attempting to price the line, the following error occurs.

Error(s) occurred in oracle Pricing:
Routine: QP_Process_Other_Benefits.Process_PRG
User-Defined Exception

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Orders, Returns > Sales Orders
3. Click on the Line Items
4. Do Actions > Price Line
Error message is shown


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In this Document
 Steps taken to determine root cause:

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