My Oracle Support Banner

NullPointerException When Trying To Submit New Item Request (NIR) But NIR Is Created And Stuck In Draft Status (Doc ID 1624830.1)

Last updated on APRIL 03, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Cannot submit NIR, see a NullPointerException

Error

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.eng.changemgmt.util.webui.EngChangeUtil.setFunctionGeneratedChangeNotice(EngChangeUtil.java:2472)
at oracle.apps.eng.changemgmt.server.ChangeAMImpl.generateFunctionGeneratedChangeNotice(ChangeAMImpl.java:8369)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)


Steps

The issue can be reproduced at will with the following steps:
1. Create Item in an NIR-required ICC
2. Finish item creation
3. Create NIR
4. Click on Submit
Error appears, but NIR is still created. When you open the NIR, it is in Draft status - Submit not found in actions list of values.
The NIR is stuck.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.