When Trying to Undo Accounting: XLA-95103: An internal error occurred. Please inform your system administrator or support representative (Doc ID 1625199.1)

Last updated on MAY 10, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting Issues in AP

When trying to undo accounting for fully paid invoices which are still appearing on the Payables Trial Balance report, the undo log file shows the following error:

Returned from xla_journal_entries_pkg.reverse_journal_entry.
Failure in xla_journal_entries_pkg.reverse_journal_entry. Please verify log file.
"-: XLA-95103: An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla.plsql.xla_datafixes_pub.reverse_journal_entries. Failure in xla_journal_entries_pkg.reverse_journal_entry. Please verify log file.."
l_Return_Status=U
"Undo_Accounting : Error in xla_DataFixes_Pub.Reverse_Journal_entries
  :FND"
"Undo Accounting Unsuccessful for Invoice id XXX event id XXXX"
 
 

Changes

 Customer closed the ledger to which the transactions belong

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms