12.2.x: Using AME, Approval Workflow Database Error ORA-1400 AME_TEMP_TRANS_LOCKS Occurs While Approving Standard Purchase Order (Doc ID 1625369.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Purchasing - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve Purchase Orders using AME, the following error occurs.

ERROR
-----------------------
ORA-01400: cannot insert NULL into ("HR"."AME_TEMP_TRANS_LOCKS"."TRANSACTION_ID")

The Purchase Order is returned in Incomplete status with No Approver Found. The workflow activity shows


STEPS
The issue can be reproduced at will with the following steps:
1. Submit Purchase Order (PO) for approval
2. PO is returned in Incomplete status
3. Sysadmin user (via POERROR workflow) gets error notification with the ora-1400 error


Cause

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