12.2.x: Using AME, Approval Workflow Database Error ORA-1400 AME_TEMP_TRANS_LOCKS Occurs While Approving Standard Purchase Order
(Doc ID 1625369.1)
Last updated on OCTOBER 27, 2020
Applies to:
Oracle Purchasing - Version 12.2.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to approve Purchase Orders using AME, the following error occurs.
ERROR
-----------------------
ORA-01400: cannot insert NULL into ("HR"."AME_TEMP_TRANS_LOCKS"."TRANSACTION_ID")
The Purchase Order is returned in Incomplete status with No Approver Found. The workflow activity shows:
STEPS
The issue can be reproduced at will with the following steps:
1. Submit Purchase Order (PO) for approval
2. PO is returned in Incomplete status
3. Sysadmin user (via POERROR workflow) gets error notification with the ora-1400 error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |