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Troubleshooting Cross-Product Issues Between Bills of Materials (BOM) and Configure to Order (CTO) Virtual Teams (Doc ID 1625904.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Bills of Material - Version and later
Oracle Configure to Order - Version and later
Information in this document applies to any platform.


To provide assistance and guidance in the resolution for some common cross-product issues within Bills of Materials and Configure to Order

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 2.1. Getting User Defined Exception Error when Trying to Manually Progress a CTO Sales Order Line But AutoCreate Configuration Item Works
 2.1.1. Larger Bills of Materials Causing Configuration Error APP-FND-01934: ORA-01403 in Order Management
 2.1.2. Models of the Same Configuration Behave Differently in the Sales Order form from Order Management
 2.1.3. An option item is present on the sales order form but is missing from the Bills of Material of the configured item created.  Why is it dropped?
 2.1.4. Auto Create Configuration Fails with Unique Constraint (BOM.BOM_OPERATION_SEQUENCE_U2).
 2.1.5. ATO Models Invalid Sourcing Error Message when Progressing Sales Order to Autocreate Configuration Items
 2.1.6. How does the Match Function Work? BOMPCFGI
 2.1.7. Configuration Creation Fail While Trying to Progress the Order to Create Configured Item --Work in Progress on this issue**
 2.1.8. Orders do not Progress When Create Configuration Items is run to Create Star Number -- Work in Progress on this issue**
 2.1.9. CTO_INVALID_CATALOG_GRP Cannot Create configured Star Item -- Work in Progress on this issue**
 2.1.10. BMCCCI Errored Create_bom_and_routing API Failed For This Model Line  -- Work in Progress on this issue**
 2.1.11. Configured Sales Order Not Matching BOM Due to Future ECO Date -- Work in Progress on this issue**
 3.1. Knowledge Content
 3.2. Diagnostics
 3.3.BOM-CTO Key Profiles
 3.4. Demos/Troubleshooting Notes/Process Flow
 4. TRAINING(Brownbags/Webinars)
 4.1  <Note 1565190.1> Configure to Order (CTO) for a Basic Assemble to Order Item (ATO) for Release 12 [Video]
 5. Patches
 5.1. <Patch 18105823> This patch improves the performance of AutoCreate Configuration Items program

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