My Oracle Support Banner

Troubleshooting Cross-Product Issues Between Bills of Materials (BOM) and Configure to Order (CTO) Virtual Teams (Doc ID 1625904.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Bills of Material - Version 11.5.10.0 and later
Oracle Configure to Order - Version 11.5.10.0 and later
Information in this document applies to any platform.

Purpose

To provide assistance and guidance in the resolution for some common cross-product issues within Bills of Materials and Configure to Order

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 1.OVERVIEW
 2. COMMON CROSS-PRODUCT ISSUES
 2.1. Getting User Defined Exception Error when Trying to Manually Progress a CTO Sales Order Line But AutoCreate Configuration Item Works
 2.1.1. Larger Bills of Materials Causing Configuration Error APP-FND-01934: ORA-01403 in Order Management
 2.1.2. Models of the Same Configuration Behave Differently in the Sales Order form from Order Management
 2.1.3. An option item is present on the sales order form but is missing from the Bills of Material of the configured item created.  Why is it dropped?
 2.1.4. Auto Create Configuration Fails with Unique Constraint (BOM.BOM_OPERATION_SEQUENCE_U2).
 2.1.5. ATO Models Invalid Sourcing Error Message when Progressing Sales Order to Autocreate Configuration Items
 2.1.6. How does the Match Function Work? BOMPCFGI
 2.1.7. Configuration Creation Fail While Trying to Progress the Order to Create Configured Item --Work in Progress on this issue**
 2.1.8. Orders do not Progress When Create Configuration Items is run to Create Star Number -- Work in Progress on this issue**
 2.1.9. CTO_INVALID_CATALOG_GRP Cannot Create configured Star Item -- Work in Progress on this issue**
 2.1.10. BMCCCI Errored Create_bom_and_routing API Failed For This Model Line  -- Work in Progress on this issue**
 2.1.11. Configured Sales Order Not Matching BOM Due to Future ECO Date -- Work in Progress on this issue**
 3. RESOURCES
 3.1. Knowledge Content
 3.2. Diagnostics
 3.3.BOM-CTO Key Profiles
 3.4. Demos/Troubleshooting Notes/Process Flow
 4. TRAINING(Brownbags/Webinars)
 4.1  <Note 1565190.1> Configure to Order (CTO) for a Basic Assemble to Order Item (ATO) for Release 12 [Video]
 5. Patches
 5.1. <Patch 18105823> This patch improves the performance of AutoCreate Configuration Items program
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.