Troubleshooting Cross-Product Issues Between Bills of Materials (BOM) and Configure to Order (CTO) Virtual Teams
(Doc ID 1625904.1)
Last updated on SEPTEMBER 06, 2021
Applies to:
Oracle Bills of Material - Version 11.5.10.0 and laterOracle Configure to Order - Version 11.5.10.0 and later
Information in this document applies to any platform.
Purpose
To provide assistance and guidance in the resolution for some common cross-product issues within Bills of Materials and Configure to Order
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| 1.OVERVIEW |
| 2. COMMON CROSS-PRODUCT ISSUES |
| 2.1. Getting User Defined Exception Error when Trying to Manually Progress a CTO Sales Order Line But AutoCreate Configuration Item Works |
| 2.1.1. Larger Bills of Materials Causing Configuration Error APP-FND-01934: ORA-01403 in Order Management |
| 2.1.2. Models of the Same Configuration Behave Differently in the Sales Order form from Order Management |
| 2.1.3. An option item is present on the sales order form but is missing from the Bills of Material of the configured item created. Why is it dropped? |
| 2.1.4. Auto Create Configuration Fails with Unique Constraint (BOM.BOM_OPERATION_SEQUENCE_U2). |
| 2.1.5. ATO Models Invalid Sourcing Error Message when Progressing Sales Order to Autocreate Configuration Items |
| 2.1.6. How does the Match Function Work? BOMPCFGI |
| 2.1.7. Configuration Creation Fail While Trying to Progress the Order to Create Configured Item --Work in Progress on this issue** |
| 2.1.8. Orders do not Progress When Create Configuration Items is run to Create Star Number -- Work in Progress on this issue** |
| 2.1.9. CTO_INVALID_CATALOG_GRP Cannot Create configured Star Item -- Work in Progress on this issue** |
| 2.1.10. BMCCCI Errored Create_bom_and_routing API Failed For This Model Line -- Work in Progress on this issue** |
| 2.1.11. Configured Sales Order Not Matching BOM Due to Future ECO Date -- Work in Progress on this issue** |
| 3. RESOURCES |
| 3.1. Knowledge Content |
| 3.2. Diagnostics |
| 3.3.BOM-CTO Key Profiles |
| 3.4. Demos/Troubleshooting Notes/Process Flow |
| 4. TRAINING(Brownbags/Webinars) |
| 4.1 <Note 1565190.1> Configure to Order (CTO) for a Basic Assemble to Order Item (ATO) for Release 12 [Video] |
| 5. Patches |
| 5.1. <Patch 18105823> This patch improves the performance of AutoCreate Configuration Items program |
| References |