PDH PIP Item Service Wsdl Returns A Empty Payload (Doc ID 1625979.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Integrated Bills of Material

ACTUAL BEHAVIOR
---------------
PDH PIP Item Service wsdl returns a empty payload.

EXPECTED BEHAVIOR
-----------------------
PDH PIP Item Service wsdl should returns item details for the particular batch id.


STEPS
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The issue can be reproduced at will with the following steps:

  1. Installed the PDH PIP and configured the ODI and Webservices.
  2. The ItemService wsdl and the ODI Webservices are up and running.
  3. While testing the Item Webservice, I am getting the empty response.
  4. Checked in the EGO_PUB_WS_FLAT_RECS table, but there is no record found in that table. I assume ODI stores the response in that table.
  5. Also looking into the EGO_ITEM_DETAILS interface in ODI. There are some filters being used in the interface. Think that is restricting the data to the target flow. EGO_ODI_WS_ENTITIES --REF1_VALUE is also null, whereas in the filter its expecting a "Y".

 

Cause

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