Unable To Create/Add Bank Accounts For Suppliers (Banking Details Tab) "You have encountered an unexpected error"

(Doc ID 1626067.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable to Create/Add bank accounts for suppliers (Banking Details tab)
When attempting to create and assign bank accounts for any Account Assignment Level, the following error occurs:

ERROR
-----------------------
Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supplier > Entry
2. Query for specific supplier
3. Click Banking Details
4. Bank Accounts > Add/Create/Add Factor Accounts
When attempting to create and assign bank accounts for any Account Assignment Level, the following error occurs:
"Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance."

Changes

 N/A

Cause

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