Post Debrief Completes With Error: Invalid Account ID (Doc ID 1626649.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief

When attempting to complete Material Debrief
the following error occurs.

ERROR
-----------------------
 "Invalid Account ID"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Debrief page/form
2. Enter Material Debrief Lines
3. Change the Assignment status to Complete
4.Check the Post Debrief concurrent request log, see the error



Cause

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