R12: AP: Invoice Goes On Milestone Hold Even If Quantity And Amount Invoiced Is Equal To PO Quantity And Amount Ordered (Doc ID 1626703.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

A PO-matched invoice gets a Milestone hold placed, even if the Quantity (Qty) and Amount (Amt) invoiced is equal to PO Qty and Amt Ordered.

Specifically, if there is a line within the invoice that has been discarded but was previously on Milestone hold, the new hold is not release upon invoice re-validation.

Steps to reproduce
1. Create a PO with a Milestone Pay Item.
2. Create an invoice, match to the PO.
3. Update the Qty.
4. Validate invoice, Milestone hold applied.
5. Discard the Item line (Milestone hold remains applied).
6. Rematch to the PO.
7. Re-validate.
8. Milestone hold not released.

Workaround
Redefine the Milestone hold to be user releasable; this will mean the system will release the hold upon validation.  But this would not suit businesses that define the Milestone hold has non-user releasable.


Business impact
Delay in downstream invoice processing (payment, accounting, etc).

Cause

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