Search in the iReceivables Customer Search Page Has Performance Issues (Doc ID 1627792.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are experiencing a performance issues when attempting to search for Customers in the iReceivables Customer Search Page

Steps to Reproduce:
Responsibility:  iReceivables
Navigation: Customer Search
Enter a Customer Number in the Search field > Select Go
Select Account Details at all Locations - There is a slight performance problem here
On this page, select 'Return to Customer Search' - There is a performance problem here

Cause

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