When Opening Service Requests Form Error Message APP FND 01564 ORACLE error 1406 in FDFGVD Appears (Doc ID 1628192.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

12.0.0 to 12.1.3

Customer reports

When attempting to find and open an SR the following error occurs.

ERROR
---------

"APP FND 01564 ORACLE error 1406 in FDFGVD

Cause : FDFCVD failed due to ORA 01406 fetched column value was truncated"

Reference to PLSQL relating to selection of values from other tables i.e FND, HR, etc

what might be the cause of this issue?
 

Solution

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