Customer Support: Performance Issue Opening Agent Dashboard (Doc ID 1628198.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Customer Support - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Agent Dashboard

ACTUAL BEHAVIOR
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Responsibility Customer Support Specialist:


The Agent Dashboard takes long to open, it takes about 40 seconds.

Cause

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