My Oracle Support Banner

Customers Workbench: Unable to Update the Reciprocal Check Box for Customer Relationships in the Customers Page (Doc ID 1628455.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


In R12.1.3:

You are attempting to update the Reciprocal check box, for Customer Relationships, in the Customers form and find it is read-only and does not allow updates.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
-Query for customer that has reciprocal relationship
-Click on the Account Details icon.
-Select the Relationships tab
-Note that the 'Reciprocal' check box is grayed out.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.