Approval List Cannot Be Generated For Requisitions With Error ORA-20001 (Doc ID 1628497.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle iProcurement - Version 12.1.3.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to checkout a requisition, the following error occurs.

ERROR
-----------------------
You do not have the authority to approve this requisition and an Approval List was not created automatically. Please contact your system administrator.

FND DEBUG LOG:
---------------
icx.por.approval.server.ApprovalListAMImpl 2 ameBuildApprovalListForPreparer.begin
icx.por.approval.server.ApprovalListAMImpl 2 ameInitQuery: Input Params:: reqId = 388443; defaultFlag = true; approvercheckout = false; resetFlag = false
icx.por.approval.server.ApprovalListAMImpl 1 ameInitQuery: ameGetAllApprovers: returns EXCEPTION:ORA-20001: The approver group Non-Buyer Manager has dynamic query in wrong format or it has returned an invalid approver.
icx.por.approval.server.ApprovalListAMImpl 1 ameGetAllApprovers: returns approversCount0
icx.por.approval.server.ApprovalListAMImpl 1 in else
icx.por.common.server.TransactionUtil 2 getPorAppsContext.begin
icx.por.approval.server.ApprovalListAMImpl 1 in eflowPreparerCheckoutFlow
icx.por.approval.server.ApprovalListAMImpl 2 GET_AME_OWNER_APPROVE: Input Params docType = INTERNAL
icx.por.approval.server.ApprovalListAMImpl 1 GET_AME_OWNER_APPROVE: returns Y
icx.por.approval.server.ApprovalListAMImpl 1 Approval List could not be generated.
..
icx.por.common.webui.ClientUtil 2 getPorAppsContext.begin
icx.por.common.webui.ClientUtil 1 getPorAppsContext: get context from transaction
icx.por.common.webui.ClientUtil 2 invokeMethod.end
icx.por.approval.webui.ApprListCO 2 invokeMethod.end
..
..
icx.por.approval.server.ApprovalListAMImpl 2 hasUnSuppressedApprovers.begin
icx.por.approval.server.ApprovalListAMImpl 1 hasUnSuppressedApprovers : Returning FALSE
icx.por.approval.server.ApprovalGraphicalHelper 2 renderGraph.begin()
icx.por.approval.server.ApprovalGraphicalHelper 2 #Param# finalStatus=Approval List could not be generated
icx.por.approval.server.ApprovalGraphicalHelper 2 #Param# isBidi=false
icx.por.approval.server.ApprovalGraphicalHelper 1 Bug 8358474 changes included
icx.por.approval.server.ApprovalGraphicalHelper 1 There are no approvers to be shown.
icx.por.approval.server.ApprovalGraphicalHelper 1 createNoApprover()
icx.por.approval.server.ApprovalGraphicalHelper 1 #Param# imageName=/OA_MEDIA/ag_arrow_horizontal.gif
icx.por.approval.server.ApprovalGraphicalHelper 2 renderGraph.end()
icx.por.approval.server.ApprovalGraphicalHelper 1 unwrapHtml()
icx.por.approval.server.ApprovalGraphicalHelper 1 #Param# finalHtml=

     


icx.por.approval.server.ApprovalListAMImpl 1 Error Message...Approval List could not be generated
..

fnd.profiles.Profiles 2 getProfileOptionValue: name=ICX_ACCESSIBILITY_FEATURES; levelID=10001; levelValue=0; levelValueApplID=0
fnd.framework.OAException 4 Low-level Diagnostic Logging is turned on. This may temporarily reduce performance.
fnd.framework.webui.OAPageErrorHandler 3 OAF LOG: Event : Check Errors, in: oracle.apps.fnd.framework.webui.OAPageErrorHandler: Exception: Low-level Diagnostic Logging is turned on. This may temporarily reduce performance. ,In VO: null
fnd.framework.webui.OAPageErrorHandler 3 OAF LOG: Event : Check Errors, in: oracle.apps.fnd.framework.webui.OAPageErrorHandler: Exception: Low-level Diagnostic Logging is turned on. This may temporarily reduce performance.
fnd.framework.OAException 5 Approval List could not be generated. Please contact your System Administrator to review AME rules setup.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into iProcurement.
2. Create a requisition.
3. Checkout.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms