Unable To Load Favorites With Homepage (Doc ID 1628913.1)

Last updated on OCTOBER 19, 2016

Applies to:

Oracle Applications Framework - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When logging in to R12 Applications, getting a main menu page, but instead of a list of favorites, the following error message is displayed:

Error while invoking Main Menu. JBO-30006: The cookie for session xxx and application oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM is not a valid handle for application pool,

oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM. The cookie may not be used to access this pool instance.

 

Cause

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