'Schedule Orders' Internal Order 'Schedule Ship Date' Not Updated (Doc ID 1629040.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Scheduling and Sourcing

ACTUAL BEHAVIOR
---------------
We have a situation with an internal order line that has a schedule ship date in the past.
 Running the schedule orders concurrent program (SCHORD) in the mode "Reschdule using Request Date" doesn't adjust the scheduled ship date to the current availability.

EXPECTED BEHAVIOR
-----------------------
Expectation is that the order line would use ATP info and make the scheduled ship date current.

ATP Data Collections runs dailing in Production.
The order in Production is now shipped, but customer has the same order 5281540 in Dev instance that was cloned on January 19th.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Run 'Schedule Orders Program' with parameters:
  order_number_low = 5281540
  order_number_high = 5281540
  sch_mode = RESCHEDULE_RD
3. Results: line 59.4 still has no current SSD updated:
  CREATE DATE REQUEST DATE SCHED DATE
  13-JAN-14_19:11:47 30-DEC-13_23:59:00 24-DEC-13_23:59:00
4. ATP Availability pop-up on the line shows a different 'available date' (March 10 2014)

Cause

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